See how we take care of our customers' experience with reliability, top quality and more
I can’t thank PuroClean enough. I had a major water leak in my house that left my floors and walls completely soaked — I was honestly panicking. Their team showed up within the hour and immediately took control of the situation. They explained everything clearly, set up drying equipment right away, and checked in every day until the place was completely dry. They even helped me deal with my insurance company, which took a huge weight off my shoulders. Everyone I spoke with was professional, respectful, and genuinely cared about getting my home back to normal. By the time they finished, you’d never know there had been a flood at all. If you’re ever in an emergency like that, PuroClean is the company you want showing up at your door.
~ James E
After everything we went through with the fire, I honestly didn’t think our home would ever feel the same again. This team came in during one of the hardest moments of our lives and treated us with so much care, patience, and respect. They didn’t just clean and repair the damage—they truly helped us feel normal again. Every step of the way they kept us informed and made sure we were comfortable, and the final result honestly brought us to tears. We’re so grateful for everything they did and would recommend them to anyone going through something similar.
~ Anthony G
PuroClean of Baldwin rescued my family out of the difficult circumstances of our pipe break. I was panicking and was fortunate enough to have people ready and able to help me with the unfamiliar circumstances. They helped me throughout the whole process and helped me gain my life back. Crystal was honestly the biggest asset to my life during this time, with her communication and availability I don’t know what I would’ve done without them. I highly recommend and Pray you get as lucky as I did to run into the company that I did during my disaster. Thank you!
~ Kevin Z
PuroClean Baldwin team are amazingly professionals and very knowledgeable.
Our property damage changed from a disater to an impeccable experience . Their team are very respectful, hardworking and organized. I highly recommend the team of Puroclean to any homeowner or business owner facing property damages because they very detailed oriented and overall they are the best in property damage.
The process was very difficult for me and they came up to my house and create a tremendously positive process and my experience with them immaculate.
~ Marlene K
During the unforeseen and difficult circumstances PuroClean has helped me and my family out. The same night of the fire they were there and ready to help and within the same day they were at the house starting the process. I can't thank them enough for all the work and support they have provided. I definitely recommend them for any problems that may come your way.
~ Gissell V
We had water damage in our home and PuroClean was fantastic to work with. They showed up quickly, explained everything clearly, and worked fast to get things dried out. Super professional and easy to deal with during a stressful situation. Highly recommend!
~ Zachary K
PuroClean provided excellent service after water damage in my home. Their team was professional, prompt, and thorough. They communicated every step of the way, and the restoration process was quick and efficient. I highly recommend them for any disaster restoration needs!
~ Ashley A
My experience with Puroclean of Baldwin is that of pure excellence, they were able to help restore my basement after my basement was flooded. I really appreciate there services and would definitely recommend them to anyone that needs restoration services.
~ Simone L
The whole team at PuroClean of Baldwin took care of me when I had a fire and needed full service. Their team is professional, thourgh, swift, friendly and hard working. Within hours they boarded up the burned out home and secured it.
~ Zalman S
Puroclean was excellent! They were very efficient, provided outstanding customer care, explained everything clearly, and delivered a truly professional job.
~ Ryan K
After a small kitchen fire, I was overwhelmed. The crew handled everything from soot removal to deodorizing. You’d never know a fire happened. Professional, compassionate, and thorough.
~ medgine d
PuroClean is doing a wonderful job fixing my home after the basement fire I had in my home in queens.
~ Joan D
Great service !! helped clean my parent’s basement after bad water damage. Will definitely be using again for any future issues !
~ Patricia
I had flooding in my basement. These guys did a great job to restore as if nothing ever happened
~ LEON
Best in the business
~ Ravin R
Outstanding work thank GOD they were there
~ Arden S